Terms of Service

Terms of Service

1. Introduction

Welcome to TuitionDoctor. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Definitions

  • "Platform" refers to TuitionDoctor's website and services.

  • "User" refers to any individual or entity using the Platform, including but not limited to students, parents, guardians, and tutors.

  • "Tutor" refers to any individual providing tutoring services through the Platform.

  • "Student" refers to any individual receiving tutoring services through the Platform.

3. User Accounts

  • Registration: Users must create an account to access certain features of the Platform. All information provided during registration must be accurate and up-to-date.

  • Account Security: Users are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of an account must be reported to TuitionDoctor immediately.

4. Services

  • Tutoring Services: The Platform connects students with tutors for the purpose of providing educational support. The scope of services includes online and in-person tutoring sessions, lesson plans, assignments, and progress tracking.

  • Additional Services: TuitionDoctor may offer additional services such as skill-based learning programs, assessment tools, and educational resources.

5. Payments and Refunds

  • Payment Process: Payments for tutoring services are processed through the Platform. Users agree to pay all fees associated with the services provided.

  • Refund Policy: Refunds are issued at the discretion of TuitionDoctor. Requests for refunds must be submitted in writing and will be reviewed on a case-by-case basis.

  • Cancellation Policy: Users must provide notice of cancellation at least 24 hours before a scheduled session to avoid charges. Failure to do so may result in forfeiture of payment for that session.

6. User Conduct

  • Prohibited Activities: Users must not engage in any illegal activities, harassment, or any behavior that disrupts the learning environment. This includes but is not limited to abusive language, discrimination, and solicitation.

  • Compliance: Users must comply with all applicable laws and TuitionDoctor’s policies while using the Platform.

7. Privacy and Data Protection

  • Privacy Policy: TuitionDoctor is committed to protecting user privacy. Our Privacy Policy outlines how we collect, use, and safeguard personal information.

  • Data Security: We employ appropriate security measures to protect user data. However, we cannot guarantee absolute security and are not responsible for any data breaches beyond our control.

8. Intellectual Property

  • Platform Content: All content on the Platform, including text, graphics, logos, and software, is the property of TuitionDoctor or its licensors and is protected by intellectual property laws.

  • User Content: Users retain ownership of any content they create and share on the Platform. By posting content, users grant TuitionDoctor a license to use, reproduce, and distribute the content in connection with the services.

9. Disclaimers and Limitation of Liability

  • No Warranty: The Platform is provided "as is" and "as available" without any warranties, express or implied. TuitionDoctor does not guarantee the accuracy, completeness, or reliability of any information or services provided.

  • Limitation of Liability: TuitionDoctor shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform or services.

10. Termination

  • Termination by User: Users may terminate their account at any time by providing written notice to TuitionDoctor.

  • Termination by TuitionDoctor: We reserve the right to suspend or terminate any user account at our discretion, including for violations of these terms or any applicable policies.

11. Amendments

TuitionDoctor reserves the right to modify these Terms of Service at any time. Users will be notified of any changes, and continued use of the Platform constitutes acceptance of the revised terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at info@tuitiondoctor.com