1. Introduction
TuitionDoctor ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
-
Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, postal address, educational background, and payment information.
-
Usage Data: We may collect information about your interactions with our website and services. This includes IP addresses, browser types, access times, pages viewed, and the referring website address.
-
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
-
To Provide Services: We use your information to provide and manage our tutoring services, including matching students with tutors, scheduling sessions, and processing payments.
-
To Communicate: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
-
To Improve Our Services: We analyze the information we collect to understand user behavior and preferences, improve our services, and develop new features.
-
To Ensure Security: We use your information to detect and prevent fraud, abuse, and other harmful activities.
4. Sharing Your Information
-
With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT support.
-
With Tutors and Students: Information necessary for the provision of tutoring services (e.g., student’s educational needs, tutor’s qualifications) will be shared between students and tutors.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
-
Access and Update: You have the right to access and update your personal information. You can do this through your account settings or by contacting us directly.
-
Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations, dispute resolution).
-
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or by contacting us.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By providing your information to us, you consent to such transfers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy